Review Detail

So I've been posting this around to a few review sites, to make sure people who are considering pingdom will know of some of the negatives.

I tried pingdom out, and it's a good concept. However it's got a number of issues, 1 is they continually sent all notifications twice. Also the offer they make (20 sms for free monthly account, 20 sms for basic account, and 30 sms for pro account) are simply not true. You get 20 SMS when you sign up, but that's it, you don't get 20 more when you switch to a basic account, and they don't get refilled each month unless you pay MORE money, so the advertising is deceptive.

Then when I canceled our prepaid year account subscription they didn't kill the subscription only they deleted the entire account instantly. So far no money back either.

I'm going to have to say FAIL. Avoid Pingdom, try one of the other uptime services.

If they where just honest upfront I don't think their prices are all that bad. The service needs a little more debugging time, but all in all it could work. However, deceptive business practices is simply a non-starter for us.

Good luck.