Just Host Review

I have hosted with JustHost for some time now and found most dealings with them trouble free and easy. I am not running any up-time monitor but I have not experienced any down-time that I am aware of.

Sign up was straightforward and configuration was easy. Everything worked first time. If I needed to do anything I used the video tutorials they provided (you don't need to be a customer to use these).

I was informed that my SSL certificate was due to expire so purchased a renewal about 1 month in advance. 1 month later I was getting SSL expired messages when using my secure site - for some reason they need to set up a new certificate, I had not been informed so had not "approved" the new one even though it was a renewal. I was then told I should use a dedicated IP address (which I had already paid for) and tech support created an invoice for that. Eventually I had to contact accounts to cancel the erroneous invoice before tech suport could enable my certificate.

That said I would still recommend this company because apart from the one glitch (albeit quite serious and not well handled) I have had trouble free hosting and no issues with Joomla!

Very good !

Iv been using Just host for about 11 months, and they are the best host I have used. The support is great, CPanel is easy to use. For one of my components I needed Zend installed. I contacted support and with in 5min they had it installed. Pain less easy.

Site uptime is amazing, and the speeds are even more amazing. I think of the entire 11 months. My site has been down 4 maybe 5min.

Security of just host is amazing as well. I had some one try and brute force hack their way into my CPanel. Just host recognized this and locked my CPanel from any login, and directed me to contact support. I contacted support. and with in 5min my IP address was added to the secured Ip address login, and I had access again.

All in all Just Host has been perfect for me. I would recommend it to every one if you looking for Joomla hosting.

Very fast when submitting email support, but response is a bit of a whitewash. Actual solutions to problem can take days. Online chat simply refers you to email support... sort of useless. They claim they monitor their sites using their own JustUptime.com ... But, that site is NOT up even though they advertise it heavily on the JustHost.com site.

In spite of the fact that for justhost.com very attractive tariffs, we have been forced to leave, since it carries on itself more than dishonourably (steals money).

Never worked, never spoke to a human on the phone, emails responded with broken english that made no sense.

I paid with a credit card, they sent a link to the control panel but the log in never worked. Support never answered the phone or called back.

I was forced to request a refund via email. The option for "faster server" was non-refundable (in fine print somewhere on the site?)

So in the end they stole about $25 and I never even saw the control panel. (still waiting for my partial refund)

Right after I entered your credit card information, they charged me 2 years in advance. There were no options to review my registration or cancel the order. I sent them emails and used the live support and I was told that there was no other options but a 2-year contract. I still try to get my money back from them now even though there is a big "Anytime Money Back Guarantee" on their web site.

Deceptive practice. Stay away and save yourself the trouble.

Best Best!

Very Happy with the Service. The setup with JustHost went well and I was up and running with very little effort.

The signup process was a little salesy but I selected only the options that I needed and skipped over the rest.

Everything has bee good so far.