AboutContactResourcesSubmit
All Reviews \ Online Backup \

Livedrive Backup Review

0.0
Editor Rating
3.3
User Rating

Visit:
http://www.livedrive.com

 

Overview:

Livedrive has simple online backup plans for single and multiple computer users. They offers the basic online backup features which streamlines the process for those looking for an easy backup.

Notable Features:

  • Based out of the UK
  • Mac and Windows support
  • Mobile App
  • SSL encryption on geo-redundant storage
  • Lots of sharing features

View All Livedrive Prices & Plans

Livedrive Company Info:

Livedrive is a well polished company with a great product and great service. They have design ideas that make backup easy and convenient. If you were ever worried about ease of use this company can help you.

Livedive makes getting to your files very easy. They have several options that make life easier for the average user. Transfer your files between computers and use their briefcase to edit and share your files.

Livedrive Facts:

  • Located in London, UK
  • Current CEO Andrew Michael founded Livedrive in 2008
  • Over 500,000 Livedrive users
  • Holders of several online backup awards

Livedrive Features & Plans:

Designed for the average user, these plans supply you with everything you will need and more to stay happily backed up.

  • Backup - $6.95/month - $66.53/yr - Unlimited backup space
  • Backup Briefcase - $16.95/month - $170.53 - Unlimited backup space, Local drive on computer to drag and drop files. Edit files and sync easily with backup.

Livedrive Technical Features:

Extremely easy to setup, Easy to restore, Unlimited space, Military grade encryption, 30 versions of file history, Easy sharing and syncing, Full FTP support, Access from anywhere and much more...

Livedrive Support:

  • Phone Support: No
  • Email Support: Yes
  • Ticket System: No
  • Live Support Chat: No
  • Support Forums: No
  • FAQ & Knowledge base: Yes
  • Video Tutorials: No
  • Company Blog: Yes

All Livedrive Prices & Plans

 

Visit http://www.livedrive.com for more details

User reviews

Average user rating from: 2 user(s)

Overall rating 
 
3.3
Price and Value 
 
4.0  (2)
Features 
 
5.0  (2)
Backup Process 
 
2.0  (2)
Restore Process 
 
2.0  (2)
Ratings (the higher the better)
Price and Value*  
How good of a value is the Backup service
Features*  
How good & how many features are there?
Backup Process*  
How easy it back up your data?
Restore Process*  
How easy is it to restore your data?
Reviewer Overview
Pros and Cons
Comments*
 
Overall rating 
 
3.3
Price and Value 
 
4.0
Features 
 
6.0
Backup Process 
 
2.0
Restore Process 
 
1.0
Reviewed by Mike Cliffe-Jones on October 03, 2011

Livedrive Support Does Not Work

About the Reviewer

Mike Cliffe-Jones is a a professional user and
has used Livedrive for three months to one year.

Pros and Cons

Pros
Great value for unlimited back up
Cons
The backup didn't work! Almost a third of the files we backed up were corrupted, resulting in a huge loss of data. I have been trying in vain to get some help from Livedrive support via their email system, Twitter and even by calling them, and 27 days since we first contacted them, they are still ignoring us.

Review

Absolutely the worst support I've ever had from a company. Avoid them.

Was this review helpful to you? 
10
Report this review
Overall rating 
 
3.3
Price and Value 
 
4.0
Features 
 
4.0
Backup Process 
 
2.0
Restore Process 
 
3.0
Reviewed by Dan Harris on September 14, 2011

Look elsewhere

About the Reviewer

Dan Harris is a an intermediate user and
has used Livedrive for three months to one year.

Pros and Cons

Pros
Cost is reasonable
Data backup is unlimited
App available for iPhone and Smart phones
Cons
Tech support tickets are not resolved
Reaching tech support can only be done via email (no phone or live chat)
Emails will not be returned on support issues

Review

Overall cost and unlimited data backup seems great but the support (or lack thereof) makes this not a very good value. I would spend a little more and get a product that is updated frequently and provides good support.

Was this review helpful to you? 
20
Report this review
 

 

Visit http://www.livedrive.com for more details

Backup Company Info:

Established
2008
Supported Platforms
  • Windows
  • Mac Apple

Personal Backup Plan

Price
$6.95/Month ($66.53/Year)
Free Trial
Yes
Free Account
No
Storage Space
Unlimited
Backup Multiple Computers
Yes
Email Support
Yes
Phone Support
No
Live Chat Support
No

Support Options

Email / Help Desk:
Yes
Phone Support:
No
Member Forum:
No
Live Chat:
No

Company Details

Company Headquarters:
London, UK
First Year in Business:
2008

Top Rated Online Backup Services

IBackup Review
IBackup Review
Editor rating
 
9.5
User rating
 
9.0 (2)
iDrive Online Backup Review
iDrive Online Backup Review
Editor rating
 
9.0
User rating
 
0.0 (0)
ZipCloud Review
ZipCloud Review
Editor rating
 
9.0
User rating
 
4.3 (1)
MyPC Backup Review
MyPC Backup Review
Editor rating
 
8.5
User rating
 
0.0 (0)
Mozy Online Backup Review
Mozy Online Backup Review
Editor rating
 
8.0
User rating
 
5.5 (2)

 

About • Contact • Sitemap • Terms of Use • Disclaimer • Privacy Policy

www.joomlahostingreviews.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder
in the United States and other countries.  Copyright © 2007-2012, Intown Web Design