logo

JustCloud Review http://www.joomlahostingreviews.com/media/reviews/photos/thumbnail/300x225s/de/7d/64/justcloud-300-59-1354287703.png

Expert Rating: 8.6 User Rating: 3.7

Review by Steven Johnson
Written: December 27, 2011
Updated: December 07, 2012
 
Write Review

ProsJustCloud offers clean and easy to use software with unlimited backup and cloud syncing

ConsPurchase addons to enhance service

Bottom LineJustCloud is an easy to use, UNLIMITED, backup company with advanced backup options. We recommend using them for backup.

GO

Editor review

Installation

We think JustCloud has one of the easiest installations processes. Go to the website and download the file. It takes a couple minutes and the backup starts right away without any problem.

Backup

Select which files you want to backup and it will be backed up. We found it very easy to use and control. Our initial backup only took a couple hours. If you decide to allow files over 2MBs to be backed up, your first backup could take awhile.

Restoring files

Using the software to restore is simple to do. Navigate to the file and click 'restore'. This method is also available in the website account area. While on the web you can browse files and download them. If you're on a mobile phone, you can use the mobile website to download files.

Syncing

JustCloud creates a 1GB sync folder when you go through the installation. This folder allows you to sync files across multiple computers.

File sharing

Sharing files is easy. Login to the website (JustCloud account area) and find the file or folder you want to share. The recipient must have a JustCloud account and they can sign up for one for free.

Support

JustCloud chooses to use a ticket system. These can work well if the technicians are fast and responsive. We found it to be pretty good. We prefer being able to use live chat or phone, but the ticket system seems to work.

Conclusion

JustCloud does a great job at keeping things simple. From installation to restoring files, we found that JustCloud does a good job of making the software easy to use, files accessible, and sharing is simple. We like them and think you should give them a try.

Overall rating 
 
8.6
Price and Value 
 
8.5
Features 
 
9.0
Backup Process 
 
8.5
Restore Process 
 
8.5

Great service and easy to use

Reviewed by: Steven Johnson
Customer for: Three months to one year
Reviewed on: June 18, 2012

Review Summary:

JustCloud provides a unique service that combines file syncing with online backup. Their cloud syncing and backup approach gives customers the chance to keep files updated between computers while backing up all other important data to the cloud.

We think JustCloud does a good job at cloud syncing and backup by making it easy to use.

Pros and Cons

Pros
Cloud backup and sync
Unlimited storage
Easy to use
Works with Mac and Windows
Cons
Not much sync folder space

Full Review

Installation

We think JustCloud has one of the easiest installations processes. Go to the website and download the file. It takes a couple minutes and the backup starts right away without any problem.

Backup

Select which files you want to backup and it will be backed up. We found it very easy to use and control. Our initial backup only took a couple hours. If you decide to allow files over 2MBs to be backed up, your first backup could take awhile.

Restoring files

Using the software to restore is simple to do. Navigate to the file and click 'restore'. This method is also available in the website account area. While on the web you can browse files and download them. If you're on a mobile phone, you can use the mobile website to download files.

Syncing

JustCloud creates a 1GB sync folder when you go through the installation. This folder allows you to sync files across multiple computers.

File sharing

Sharing files is easy. Login to the website (JustCloud account area) and find the file or folder you want to share. The recipient must have a JustCloud account and they can sign up for one for free.

Support

JustCloud chooses to use a ticket system. These can work well if the technicians are fast and responsive. We found it to be pretty good. We prefer being able to use live chat or phone, but the ticket system seems to work.

Conclusion

JustCloud does a great job at keeping things simple. From installation to restoring files, we found that JustCloud does a good job of making the software easy to use, files accessible, and sharing is simple. We like them and think you should give them a try.

Was this review helpful to you? 
 
Learn More at JustCloud

User reviews

Average user rating from: 3 user(s)

Overall rating 
 
3.7
Price and Value 
 
4.3  (3)
Features 
 
3.2  (3)
Backup Process 
 
3.3  (3)
Restore Process 
 
3.8  (3)
Ratings (the higher the better)
  • Price and Value
    How good of a value is the Backup service
  • Features
    How good & how many features are there?
  • Backup Process
    How easy it back up your data?
  • Restore Process
    How easy is it to restore your data?
Reviewer Overview
Pros and Cons
Comments
Please enter the security code.
It's good, the backup took a while. It's got a good site where you can see all your files.
Overall rating 
 
8.8
Price and Value 
 
10.0
Features 
 
7.5
Backup Process 
 
8.0
Restore Process 
 
9.5

Works

Overall Rating: 8.8 out of 10
Reviewed by: Craig
Reviewed on: October 07, 2012

Full Review

It's good, the backup took a while. It's got a good site where you can see all your files.

Was this review helpful to you? 
Nothing but excuses from supplier. Tried it at first on a Mac Mini - wouldn't do it, so went on to standard PC. Still hasn't backed up 50% of my hard disk. Poor response to complaints. Requested refund, but not received a reply. Firstly offered 3 months free as compensation, but as nothing is backed up, that's wasted. Stay away, and ignore the advert in Stuff! Never been disappointed by any software download other than this. Been a PC builder, repairer and user for 15 years and never written any negative reviews. Sorry it has to be this one!! I agree with the one other reviwer 100%
Overall rating 
 
1.0
Price and Value 
 
1.0
Features 
 
1.0
Backup Process 
 
1.0
Restore Process 
 
1.0

Very Poor product and service

Overall Rating: 1.0 out of 10
Reviewed by: florid065
Customer for: A month or less
Reviewed on: May 01, 2012

Pros and Cons

Pros
None. Doesn't do what it says on the tin.
Cons
Just doesn't do it.
Service response is poor.
Appears that refunds aren't given - not easliy anyway!

Full Review

Nothing but excuses from supplier. Tried it at first on a Mac Mini - wouldn't do it, so went on to standard PC. Still hasn't backed up 50% of my hard disk. Poor response to complaints. Requested refund, but not received a reply. Firstly offered 3 months free as compensation, but as nothing is backed up, that's wasted. Stay away, and ignore the advert in Stuff! Never been disappointed by any software download other than this. Been a PC builder, repairer and user for 15 years and never written any negative reviews. Sorry it has to be this one!! I agree with the one other reviwer 100%

Was this review helpful to you? 
with the support on trouble tickets that they have, it feels like they wanted to steal my money, before i singed up they were super fast with answering questions, after i paid its like no ones there.
Overall rating 
 
1.3
Price and Value 
 
2.0
Features 
 
1.0
Backup Process 
 
1.0
Restore Process 
 
1.0

Terrible as slow as death,

Overall Rating: 1.3 out of 10
Reviewed by: hectorh
Experience Level: Beginner
Customer for: A month or less
Reviewed on: April 05, 2012

Pros and Cons

Pros
This justcloud.com is “garbage”!!!, so far I have been using it for 38hrs and all I have uploaded is 19gis, and I have been hitting the upload tab on the little app that is on their site, it’s very crapy little program every 3.5 hrs it will stop uploading. I have 2megs upload and on mediafire I upload a 995meg video file in a little over 63min. Also emailed them twice and they have not gotten back to me. I guess I will be doing a charge back to get my money back.
Cons
go find something better. upload is the worst.

Full Review

with the support on trouble tickets that they have, it feels like they wanted to steal my money, before i singed up they were super fast with answering questions, after i paid its like no ones there.

Was this review helpful to you? 
 

Backup Company Info:

Established
2011
Supported Platforms
  • Windows
  • Mac Apple
Website
http://justcloud.com

Personal Backup Plan

Price
$5.95/month
Free Account
Yes
Storage Space
Unlimited
Email Support
Yes
Phone Support
No
Live Chat Support
No

Support Options

Email / Help Desk:
Yes
Phone Support:
No
Member Forum:
No
Live Chat:
No

Company Details

Company Headquarters:
Hampshire, UK
First Year in Business:
2011
Number of Employees:
25+

Notable Features:

  • Free 1GB sync folder
  • Unlimited backup
  • Share files and folders with anyone
  • No phone support
  • Clean and easy to use

Company Highlights:

JustCloud is one of only a few companies that offers both cloud syncing along side of unlimited backup. It works well for home users with multiple computers because of the easy sharing options coupled with automatic backup.

View All JustCloud Prices & Plans

 

About JustCloud:

JustCloud offers cloud storage along with unlimited online backup. They are one of just a handful of companies that offer both cloud syncing and unlimited backup. Created by parent company, Just Develop It, JustCloud is one of their products that specializes in this type of online data backup.

JustCloud Facts:

  • Founded in 2011 by Daniel Richards
  • Located in Novi, Michigan
  • Employ over 25 staff
  • Started by parent company, Just Develop It located in Hampshire, UK.

JustCloud Features & Plans:

  • $5.95/Month
    • Unlimited storage, Sync Folder, Automated Backup, Scheduled Backup

JustCloud Technical Features:

Secure Backup, Share Files and Folders, File Versioning, Sync Multiple Computers, Works with Windows and more.

JustCloud Support:

  • Phone Support: No
  • Email Support: Yes
  • Ticket System: Yes
  • Live Support Chat: No
  • Support Forums: No
  • FAQ & Knowledge base: No
  • Video Tutorials: Yes
  • Company Blog: Yes

 

Photos

JustCloud Desktop App
JustCloud Files
JustCloud Control Panel
View All JustCloud Prices & Plans