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JustCloud Review

0.0
Editor Rating
1.1
User Rating

Visit:
http://JustCloud.com

 

Overview:

JustCloud is one of only a few companies that offers both cloud storage along side of unlimited backup. It works well for home users with multiple computers because of the easy sharing options coupled with automatic backup.

Notable Features:

  • Free 1GB sync folder
  • Unlimited backup
  • Share files and folders with anyone
  • No phone support
  • Clean and easy to use

View All JustCloud Prices & Plans

 

About JustCloud:

JustCloud offers cloud storage along with unlimited online backup. They are one of just a handfull of companies that offer both cloud syncing and unlimited backup. Created by parent company, Just Develop It, JustCloud is one of their products that specializes in this type of online data backup.

JustCloud Facts:

  • Founded in 2011 by Daniel Richards
  • Located in Novi, Michigan
  • Employ over 25 staff
  • Started by parent company, Just Develop It located in Hampshire, UK.

JustCloud Features & Plans:

  • $5.95/Month
    • Unlimited storage, Sync Folder, Automated Backup, Scheduled Backup

JustCloud Technical Features:

Secure Backup, Share Files and Folders, File Versioning, Sync Multiple Computers, Works with Windows and more.

JustCloud Support:

  • Phone Support: No
  • Email Support: Yes
  • Ticket System: Yes
  • Live Support Chat: No
  • Support Forums: No
  • FAQ & Knowledge base: No
  • Video Tutorials: Yes
  • Company Blog: Yes

 

All JustCloud Prices & Plans

 

Visit http://JustCloud.com for more details

User reviews

Average user rating from: 2 user(s)

Overall rating 
 
1.1
Price and Value 
 
1.5  (2)
Features 
 
1.0  (2)
Backup Process 
 
1.0  (2)
Restore Process 
 
1.0  (2)
Ratings (the higher the better)
Price and Value*  
How good of a value is the Backup service
Features*  
How good & how many features are there?
Backup Process*  
How easy it back up your data?
Restore Process*  
How easy is it to restore your data?
Reviewer Overview
Pros and Cons
Comments*
 
Overall rating 
 
1.0
Price and Value 
 
1.0
Features 
 
1.0
Backup Process 
 
1.0
Restore Process 
 
1.0
Reviewed by florid065 on May 01, 2012

Very Poor product and service

About the Reviewer

florid065 is a an expert user and
has used JustCloud for a month or less.

Pros and Cons

Pros
None. Doesn't do what it says on the tin.
Cons
Just doesn't do it.
Service response is poor.
Appears that refunds aren't given - not easliy anyway!

Review

Nothing but excuses from supplier. Tried it at first on a Mac Mini - wouldn't do it, so went on to standard PC. Still hasn't backed up 50% of my hard disk. Poor response to complaints. Requested refund, but not received a reply. Firstly offered 3 months free as compensation, but as nothing is backed up, that's wasted. Stay away, and ignore the advert in Stuff! Never been disappointed by any software download other than this. Been a PC builder, repairer and user for 15 years and never written any negative reviews. Sorry it has to be this one!! I agree with the one other reviwer 100%

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Overall rating 
 
1.3
Price and Value 
 
2.0
Features 
 
1.0
Backup Process 
 
1.0
Restore Process 
 
1.0
Reviewed by hectorh on April 04, 2012

Terrible as slow as death,

About the Reviewer

hectorh is a a beginner and
has used JustCloud for a month or less.

Pros and Cons

Pros
This justcloud.com is “garbage”!!!, so far I have been using it for 38hrs and all I have uploaded is 19gis, and I have been hitting the upload tab on the little app that is on their site, it’s very crapy little program every 3.5 hrs it will stop uploading. I have 2megs upload and on mediafire I upload a 995meg video file in a little over 63min. Also emailed them twice and they have not gotten back to me. I guess I will be doing a charge back to get my money back.
Cons
go find something better. upload is the worst.

Review

with the support on trouble tickets that they have, it feels like they wanted to steal my money, before i singed up they were super fast with answering questions, after i paid its like no ones there.

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Visit http://JustCloud.com for more details

Backup Company Info:

Established
2011
Supported Platforms
  • Windows
  • Mac Apple
Website
http://justcloud.com

Personal Backup Plan

Price
$5.95/month
Free Trial
15 Day
Free Account
Yes
Storage Space
Unlimited
Backup Multiple Computers
Additional Cost
Email Support
Yes
Phone Support
No
Live Chat Support
No

Support Options

Email / Help Desk:
Yes
Phone Support:
No
Member Forum:
No
Live Chat:
No

Company Details

Company Headquarters:
Hampshire, UK
First Year in Business:
2011
Number of Employees:
25+

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