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Powweb Review

6.8
Editor Rating
7.0
User Rating

Visit:
http://www.powweb.com

 

About POWWEB

PowWeb was established in 1999 by Andrew Te in California, USA. The hosting company has made a name for itself in the “low cost” hosting industry with its history of great support and rich hosting features. Through the years, PowWeb has been recognized by numerous hosting review websites and has been honored with awards for excellence in web hosting. Today, the company hosts over 100,000 domains.

PowWeb owns a huge number of Dell servers and they use unparalleled load balanced technology which provides great reliability to the website owner. PowWeb prides itself on the fact that most of its infrastructure and software was designed and developed by its own engineers.

On PowWeb.com, it is stated that “By continuing to listen to our customers, we continue to learn, grow and evolve our business into the #1 choice for Web hosting.

Powweb has only one hosting plan. and they have dramatically increased the levelo of services.

The standard rate used to be $7.77 month but it is on sale now for $5.77 / month

  • 300GB of Data Storage
  • 3000GB of Transfer
  • Host 1 Domain
  • 75 MySQL Databases
  • Unlimited POP email Accounts

All PowWeb Prices & Plans

Editor review

Overall rating 
 
6.8
Site Speed & Uptime 
 
8.0
Control Panel Features 
 
7.0
Customer Support 
 
4.0
Price 
 
8.0
Reviewed by Steven Johnson on November 19, 2009

These Guys Blow

About the Reviewer

Steven Johnson is a Joomla Professional and
has used PowWeb for 3 months to 1 year.

Review Summary:

Not really that good at all. Servers were slow and customer support is Disjointed

Pros and Cons

Pros
Someone did answer the phone
Cons
Slow Servers
Confusing Website
Customer Service was not consistent

Review

Stay away from PowWeb.

There servers ran slow with some downtime. The customer support was not the best. We found their website and control panels to be difficult to navigate.

Customer Support
Sometimes we could get a knowledgeable staff member other time we could not. During a support call the technician told us the exact opposite of what the website stated. It seems that the right hand does not know what the left is doing when it comes to Powweb support.

On one occasion we submitted a ticket and then 36 hours later it was closed with very little information on the steps taken and resolution. The problem was not resolved.

Summary
In the competitive world of Web Hosting there are many other companies that are better than PowWeb. Consider one of these higher rated companies befor POWWEB.

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Visit http://www.powweb.com for more details

User reviews

Average user rating from: 3 user(s)

Overall rating 
 
7.0
Site Speed & Uptime 
 
7.3  (3)
Control Panel Features 
 
6.0  (3)
Customer Support 
 
6.0  (3)
Price 
 
8.7  (3)
Ratings (the higher the better)
Site Speed & Uptime*  
How fast and how much time are there servers up?
Control Panel Features*  
Is the control panel easy to navigate? How useful are the features provided?
Customer Support*  
How responsive and quick is Customer Support?
Price*  
In regards to the money spent each month how well is your money spent?
Overview
Pros and Cons
Comments*
 
Overall rating 
 
5.0
Site Speed & Uptime 
 
6.0
Control Panel Features 
 
3.0
Customer Support 
 
4.0
Price 
 
7.0
Reviewed by Elaine Howard on March 06, 2011

Frustrating

About the Reviewer

Elaine Howard is a Joomla Intermediate User and
has used PowWeb for more than 1 year.

Pros and Cons

Pros
Customer support is good for the bare bones basics. Price is fair.
Cons
Access to the back end is blocked. Customer support can't address "deeper" issues, like unzipping Joomla updates or renaming the htaccess.txt file. Speed is sluggish.

Review

Support staff say each Joomla upgrade file must be uploaded individually via file manager. I FINALLY got them to bump the issue up one level and they quickly unarchived the zip file. Next time there was an update, I had to wrestle with support for a while to get accurate support. On Hostgator, I extract the update zip file directly from file manager.

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Overall rating 
 
7.5
Site Speed & Uptime 
 
9.0
Control Panel Features 
 
6.0
Customer Support 
 
6.0
Price 
 
9.0
Reviewed by tian on July 02, 2008

very slow for data

Review

I went with Powweb as it seemed very highly rated. Bad choice. The database access to my Joomla site was so slow, it made the server timeout and display the "site temporarily unavailable" message. Powweb customer support admitted they had too many accounts on the data server, but told me there was not much to be done.

Not reliable as a SQL or joomla host AT ALL.

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Overall rating 
 
8.5
Site Speed & Uptime 
 
7.0
Control Panel Features 
 
9.0
Customer Support 
 
8.0
Price 
 
10.0
Reviewed by Rich on February 18, 2007

Excellent Host!!

Review

I have really enjoyed the service from PowWeb. They have provided excellent uptime and customer support. If I have another single domain to host I will sure to use PowWeb

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Visit http://www.powweb.com for more details

Hosting Plan Features

Disk Space:
Unlimited
Data Transfer:
Unlimited
Refund Policy:
None
Domains Hosted:
Unlimited
Domain Registration:
Free
Price:
$4.88
Edit DNS Zone File:
Yes
Control Panel:
custom

MySQL Features

MySQL Databases:
75
phpMyAdmin:
Yes

Support Options

Email / Help Desk:
Yes
Phone Support:
Yes
Member Forum:
Yes

Company Details

First Year in Business:
1999

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