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$2.49

Pacific Host

User Rating: 8.4

Review by Steven Johnson
Written: July 12, 2011
Updated: December 13, 2012
 
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ProsPacific host is not very good but they have a wide range of plans

Consbad uptime and speed

Bottom LinePacific Host is not a good choice. Slow servers lead websites to perform badly. Look elsewhere for hosting.

GO
Learn More at PacificHost

User reviews View all user reviews

Average user rating from: 15 user(s)

Overall rating 
 
8.4
Site Speed & Uptime 
 
8.1  (14)
Control Panel Features 
 
8.6  (15)
Customer Support 
 
8.6  (14)
Price 
 
8.2  (15)
Ratings (the higher the better)
  • Site Speed & Uptime
    How fast and how much time are there servers up?
  • Control Panel Features
    Is the control panel easy to navigate? How useful are the features provided?
  • Customer Support
    How responsive and quick is Customer Support?
  • Price
    In regards to the money spent each month how well is your money spent?
Overview
Pros and Cons
Comments
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changing for another host
Overall rating 
 
5.4
Site Speed & Uptime 
 
1.5
Control Panel Features 
 
9.0
Customer Support 
 
6.0
Price 
 
5.0

dialup speed

Overall Rating: 5.4 out of 10
Reviewed by: jack
Experience Level: Joomla Intermediate User
Customer for: more than 2 years
Reviewed on: January 08, 2014

Full Review

changing for another host

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Would like to say that I've found a good home for my project. It turned out that I tried many web hosts, but any of them didn't even come close to pacifichost.com. So far I have been very pleased. I have not noticed any downtime or slow browsing speed.
They sent a guy out to look at it turns out I did something wrong in my config file. They fixed the entire thing no cost to me. Great + for their customer support service.
It also provides tools to help identify the cause and to arrive at a solution.
Uptime is good. They are very professional in approach and follow up.
All in all, Pacifichost runs an honest business that treats customers with respect.
Overall rating 
 
9.4
Site Speed & Uptime 
 
9.5
Control Panel Features 
 
9.0
Customer Support 
 
9.5
Price 
 
9.5

Finally found a good home for my project

Overall Rating: 9.4 out of 10
Reviewed by: Tania Melo Correia
Experience Level: Joomla Intermediate User
Customer for: 3 months to 1 year
Reviewed on: August 03, 2013

Full Review

Would like to say that I've found a good home for my project. It turned out that I tried many web hosts, but any of them didn't even come close to pacifichost.com. So far I have been very pleased. I have not noticed any downtime or slow browsing speed.
They sent a guy out to look at it turns out I did something wrong in my config file. They fixed the entire thing no cost to me. Great + for their customer support service.
It also provides tools to help identify the cause and to arrive at a solution.
Uptime is good. They are very professional in approach and follow up.
All in all, Pacifichost runs an honest business that treats customers with respect.

Was this review helpful to you? 
I was surprised to read the reviews. Since their new management a few months ago (I joined when I saw the press release) I have been a VPS and Dedicated customer. I feel bad for what people have experienced, I might have felt the same way in their shoes but I have nothing but great things to say. Give them a shot, they won't let you down.
Overall rating 
 
9.6
Site Speed & Uptime 
 
9.5
Control Panel Features 
 
10.0
Customer Support 
 
9.5
Price 
 
9.5

What a change

Overall Rating: 9.6 out of 10
Reviewed by: Nelson Nagle
Experience Level: Joomla Expert
Customer for: 3 months to 1 year
Reviewed on: June 04, 2013

Pros and Cons

Pros
Great speed
Excellent service
Fast support times
Awesome add ons
Cons
Don't really have any issues

Full Review

I was surprised to read the reviews. Since their new management a few months ago (I joined when I saw the press release) I have been a VPS and Dedicated customer. I feel bad for what people have experienced, I might have felt the same way in their shoes but I have nothing but great things to say. Give them a shot, they won't let you down.

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one of the slowest hosters, and the lie every time you call
I started with them 4/22/11, and on the 23rd I was requesting support and there response was it works for us! I said no it does not work, they wrote back sorry your ip was blocked. NP. 4 hrs later I'm contacting them back. and their response oh your ip was blocked.???? 4/30/11: Contacting them again this time a domain issue. 5/1/11 Im back and they say sorry we are doing migrations. ???? All good until 4/27/2012 and it was taking sometimes 2 to 3 minutes to load a page. Which after 3 days they said it was a permissions issue and wouldnt happen again. all good until 1/23/13 I got on chat and complained about ungodly speeds ( 1 time it took over 5 mins) they suspended me for 2 many nodes (found out it was a master email account I didnt know about) they deleted then said that and permissions where the speed issues. also happened in Feb (26ish) (moved a main site to another hoster) and in the beginning of March. On 3/28/13 all sites down. They Got them back up and blamed me for doing a WP update also a permissions issue they fixed. They said I was using to much memory (Small WP site with under 40 articles, and maybe on a good day 50 people visiting, Had many hours in layout and design)
On the 29th Toby got involved, by noon my main site hosted there was gone and they had no backups???? and blamed it on a mystery person I told them to cancel the account and Toby said we would refund my last payment. They didnt refund me, but Billed me again 3 weeks later. This place is a disgrace, I would not recommend this Hoster to anybody. And contacting management forget it. And when they respond to this dont listen to them, as I have all the emails to back all I have said plus more. I would say out of 2 years of service I had 1 year of ok (slow) and 1 year of hell. Maybe I need to contact a Attorney.
Overall rating 
 
4.0
Site Speed & Uptime 
 
N/A
Control Panel Features 
 
4.0
Customer Support 
 
N/A
Price 
 
4.0

Horrible Host

Overall Rating: 4.0 out of 10
Reviewed by: Bret
Experience Level: Joomla Expert
Customer for: more than 1 year
Reviewed on: April 23, 2013

Pros and Cons

Pros
none
Cons
below

Full Review

one of the slowest hosters, and the lie every time you call
I started with them 4/22/11, and on the 23rd I was requesting support and there response was it works for us! I said no it does not work, they wrote back sorry your ip was blocked. NP. 4 hrs later I'm contacting them back. and their response oh your ip was blocked.???? 4/30/11: Contacting them again this time a domain issue. 5/1/11 Im back and they say sorry we are doing migrations. ???? All good until 4/27/2012 and it was taking sometimes 2 to 3 minutes to load a page. Which after 3 days they said it was a permissions issue and wouldnt happen again. all good until 1/23/13 I got on chat and complained about ungodly speeds ( 1 time it took over 5 mins) they suspended me for 2 many nodes (found out it was a master email account I didnt know about) they deleted then said that and permissions where the speed issues. also happened in Feb (26ish) (moved a main site to another hoster) and in the beginning of March. On 3/28/13 all sites down. They Got them back up and blamed me for doing a WP update also a permissions issue they fixed. They said I was using to much memory (Small WP site with under 40 articles, and maybe on a good day 50 people visiting, Had many hours in layout and design)
On the 29th Toby got involved, by noon my main site hosted there was gone and they had no backups???? and blamed it on a mystery person I told them to cancel the account and Toby said we would refund my last payment. They didnt refund me, but Billed me again 3 weeks later. This place is a disgrace, I would not recommend this Hoster to anybody. And contacting management forget it. And when they respond to this dont listen to them, as I have all the emails to back all I have said plus more. I would say out of 2 years of service I had 1 year of ok (slow) and 1 year of hell. Maybe I need to contact a Attorney.

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I've been applying Pacifichost regarding 3 months and wanted to reveal my expertise to date. The support may be clean to date without any distractions.
We've utilized the actual are living chitchat several times, one ahead of We registered along with another after i registered, simply because We weren't certain tips on how to build my nameservers they arrange it in my opinion which was trendy. I've the actual supplier consideration by the way therefore I am just primarily using them for your totally free WHMCS license which preserves myself lots of dollars along with We was able to deploy which with the specialist within cpanel.
Usually We haven't much got any kind of complaints about the actual support to date however We'll be sure you post any kind of messages.
Overall rating 
 
9.0
Site Speed & Uptime 
 
9.0
Control Panel Features 
 
9.0
Customer Support 
 
9.0
Price 
 
9.0

Pacifichost is pretty excellent!

Overall Rating: 9.0 out of 10
Reviewed by: Pavel Veleba
Experience Level: Joomla Intermediate User
Customer for: 3 months to 1 year
Reviewed on: February 13, 2013

Full Review

I've been applying Pacifichost regarding 3 months and wanted to reveal my expertise to date. The support may be clean to date without any distractions.
We've utilized the actual are living chitchat several times, one ahead of We registered along with another after i registered, simply because We weren't certain tips on how to build my nameservers they arrange it in my opinion which was trendy. I've the actual supplier consideration by the way therefore I am just primarily using them for your totally free WHMCS license which preserves myself lots of dollars along with We was able to deploy which with the specialist within cpanel.
Usually We haven't much got any kind of complaints about the actual support to date however We'll be sure you post any kind of messages.

Was this review helpful to you? 
I've been a customer of another popular web host for a few months however either their service has been degrading or I just happen to be really unfortunate to be on a bad server, as the server constantly loses connectivity and there are periods where mail I send through outlook will just never send. After doing a bit of research I ended up at PacificHost as their reviews on the internet are by far much superior to most other companies, and on some review sites you can see the IP Address of the reviewer so I did a whois check and they all seem legit. So with that aside their price point, features, and cPanel base is what convinced me to try them, I only signed up for their shared hosting as my site isn't too complicated. Their signup process was nice and simple, their emails are the most detailed and gorgeous looking emails I have ever had the pleasure of reading (litterally their emails are like eye candy they look so nice).

I appreciate the small things and you can tell that Pacific Host has put allot of effort into making sure the customer experience is smooth. Anyway... I changed my nameservers and my site has been running well since then, I've taken advantage of the Cloud flare cdn and they have many other interesting things inside the control panel that you just don't see anywhere else.

I haven't had the same issues I was experiencing before, haven't noticed any connectivity or mail issues. I haven't had the opportunity to test the support yet however the rep who I was speaking to on chat was very knowledgeable and responsive. I hope the service remains this well, however only time will tell.
Overall rating 
 
9.4
Site Speed & Uptime 
 
9.5
Control Panel Features 
 
9.0
Customer Support 
 
9.5
Price 
 
9.5

I've had a good run with PacificHost!

Overall Rating: 9.4 out of 10
Reviewed by: Jas Carntis
Experience Level: Joomla Expert
Customer for: more than 3 years
Reviewed on: January 17, 2013

Full Review

I've been a customer of another popular web host for a few months however either their service has been degrading or I just happen to be really unfortunate to be on a bad server, as the server constantly loses connectivity and there are periods where mail I send through outlook will just never send. After doing a bit of research I ended up at PacificHost as their reviews on the internet are by far much superior to most other companies, and on some review sites you can see the IP Address of the reviewer so I did a whois check and they all seem legit. So with that aside their price point, features, and cPanel base is what convinced me to try them, I only signed up for their shared hosting as my site isn't too complicated. Their signup process was nice and simple, their emails are the most detailed and gorgeous looking emails I have ever had the pleasure of reading (litterally their emails are like eye candy they look so nice).

I appreciate the small things and you can tell that Pacific Host has put allot of effort into making sure the customer experience is smooth. Anyway... I changed my nameservers and my site has been running well since then, I've taken advantage of the Cloud flare cdn and they have many other interesting things inside the control panel that you just don't see anywhere else.

I haven't had the same issues I was experiencing before, haven't noticed any connectivity or mail issues. I haven't had the opportunity to test the support yet however the rep who I was speaking to on chat was very knowledgeable and responsive. I hope the service remains this well, however only time will tell.

Was this review helpful to you? 
We are in the process of setting up a design company and the guys at Pacific Host helped us get setup and running with our wordpress website, it was having an issue through the auto installer in Softaculous and they fixed the issue nad sent us back our login, and they added some neat plugins into wordpress that I didn't even know existed, one blocks spam so we really appreciate the extra effort these guys went into going above and beyond into helping us. They have a good response on tickets and offer a load of extra stuff that I've never had before with my other hosting company.
Great job guys, fantastic service!
Overall rating 
 
9.3
Site Speed & Uptime 
 
9.5
Control Panel Features 
 
8.5
Customer Support 
 
9.5
Price 
 
9.5

My Pacifichost review.

Overall Rating: 9.3 out of 10
Reviewed by: Knight Queen
Experience Level: Joomla Intermediate User
Customer for: more than 1 year
Reviewed on: December 15, 2012

Full Review

We are in the process of setting up a design company and the guys at Pacific Host helped us get setup and running with our wordpress website, it was having an issue through the auto installer in Softaculous and they fixed the issue nad sent us back our login, and they added some neat plugins into wordpress that I didn't even know existed, one blocks spam so we really appreciate the extra effort these guys went into going above and beyond into helping us. They have a good response on tickets and offer a load of extra stuff that I've never had before with my other hosting company.
Great job guys, fantastic service!

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As an IT pro for the past 12 years, I've been through alot of hosts and I've had so me bad experiences and good experiences. After hosting with PH for the past 2 months I couldn't be happier with the level of performance, uptime and support that I've received from them.


Anytime I have an issue, I always get a real answer and it doesn't take very long. Whenever there are server or network issues and I notice as I monitor my site from hyperspin, first thing I do is check twitter.com/pacifichost_ops and they usually already mention the issue and that they are working on it. Never has my site been down for more than an hour at a time. Overall though downtime is rare and for the price you pay, it's a good deal too.


IMHO, PacificHost is really how a hosting company should be run, and I appreciate the level of service, and particularly the level of communication and transparency that PaciicHost offers - it's hard to find that anywhere else.
Overall rating 
 
9.4
Site Speed & Uptime 
 
9.5
Control Panel Features 
 
9.0
Customer Support 
 
9.0
Price 
 
10.0

Happy with Pacifichost's level of performance!

Overall Rating: 9.4 out of 10
Reviewed by: Panda Stockman
Reviewed on: December 04, 2012

Full Review

As an IT pro for the past 12 years, I've been through alot of hosts and I've had so me bad experiences and good experiences. After hosting with PH for the past 2 months I couldn't be happier with the level of performance, uptime and support that I've received from them.


Anytime I have an issue, I always get a real answer and it doesn't take very long. Whenever there are server or network issues and I notice as I monitor my site from hyperspin, first thing I do is check twitter.com/pacifichost_ops and they usually already mention the issue and that they are working on it. Never has my site been down for more than an hour at a time. Overall though downtime is rare and for the price you pay, it's a good deal too.


IMHO, PacificHost is really how a hosting company should be run, and I appreciate the level of service, and particularly the level of communication and transparency that PaciicHost offers - it's hard to find that anywhere else.

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Customer service is abysmal. After claiming they could host my Joomla site with the default template they have twice hit me with resource abuse tickets and once suspended my account. I ran this same site "as is" on Host Gator for 3 years without a problem. 2 months with PacificHost and it's been down 3 times, hacked once, and suspended. Just hit with another notice today but no explanation as to what is the offending script and no offer to help trouble-shoot. Just another threatening email.

*** UPDATE ***
I want to follow up about Pacific Host. After threatening to suspend my account (and my complaints about their tactics), I finally got a service rep that actually cares about customers and not just numbers. To be fair, he went out of his way to rectify the problems I was having and even reconfigured the server to help my site run better (and keep me from tripping their resource limits). In short, it was the kind of customer care I would expect and hope for from a hosting company. Everything is running well now at Pacific Host.
Overall rating 
 
7.1
Site Speed & Uptime 
 
6.0
Control Panel Features 
 
9.0
Customer Support 
 
6.5
Price 
 
7.0

Stay away! Resource abuse on basic site!

Overall Rating: 7.1 out of 10
Reviewed by: Steve Dunmeyer
Experience Level: Joomla Expert
Reviewed on: October 19, 2012

Full Review

Customer service is abysmal. After claiming they could host my Joomla site with the default template they have twice hit me with resource abuse tickets and once suspended my account. I ran this same site "as is" on Host Gator for 3 years without a problem. 2 months with PacificHost and it's been down 3 times, hacked once, and suspended. Just hit with another notice today but no explanation as to what is the offending script and no offer to help trouble-shoot. Just another threatening email.

*** UPDATE ***
I want to follow up about Pacific Host. After threatening to suspend my account (and my complaints about their tactics), I finally got a service rep that actually cares about customers and not just numbers. To be fair, he went out of his way to rectify the problems I was having and even reconfigured the server to help my site run better (and keep me from tripping their resource limits). In short, it was the kind of customer care I would expect and hope for from a hosting company. Everything is running well now at Pacific Host.

Was this review helpful to you? 
PacificHost, it would be clear to say that it has everything you could want in a hosting service, after signing up to there Ultra plan the support has been awesome, after my previous web hosting service proved to be a joke it was a matter of finding a new hosting company to transfer my website to, this is when I found PacificHost, after doing my research I found that they were very highly spoke of, so I decided to give there service ago, it would be safe to say that I have never looked back at all, I needed help transferring my website across, PacificHost kindly offered to transfer my website free of charge for me, it was just a matter of filling in one simple form on my end, couldn't of been any easier in my opinion, they had my website transferred within the hour of submitting the form, in my eyes that is impressive by all means, I decided to pay annually for my plan, only to find that I was eligible for a free domain as well, wasn't really planning to register a domain as I already had one, however I decided to take up the free offer anyways, the loading time for my website has been great, I honestly couldn't ask for anymore in a company, fantastic support, exceptional loading times, very affordable, you get what you pay for!


I'd highly recommend PacificHost to others, I personally cannot doubt them, if your looking for somewhere for your website then give them ago, I am pretty sure that you won't turn back.


Keep up the good work PacificHost!
Overall rating 
 
9.4
Site Speed & Uptime 
 
10.0
Control Panel Features 
 
9.0
Customer Support 
 
10.0
Price 
 
8.5

Extremely happy with Pacifichost

Overall Rating: 9.4 out of 10
Reviewed by: Gabriel Thompson
Reviewed on: September 13, 2012

Full Review

PacificHost, it would be clear to say that it has everything you could want in a hosting service, after signing up to there Ultra plan the support has been awesome, after my previous web hosting service proved to be a joke it was a matter of finding a new hosting company to transfer my website to, this is when I found PacificHost, after doing my research I found that they were very highly spoke of, so I decided to give there service ago, it would be safe to say that I have never looked back at all, I needed help transferring my website across, PacificHost kindly offered to transfer my website free of charge for me, it was just a matter of filling in one simple form on my end, couldn't of been any easier in my opinion, they had my website transferred within the hour of submitting the form, in my eyes that is impressive by all means, I decided to pay annually for my plan, only to find that I was eligible for a free domain as well, wasn't really planning to register a domain as I already had one, however I decided to take up the free offer anyways, the loading time for my website has been great, I honestly couldn't ask for anymore in a company, fantastic support, exceptional loading times, very affordable, you get what you pay for!


I'd highly recommend PacificHost to others, I personally cannot doubt them, if your looking for somewhere for your website then give them ago, I am pretty sure that you won't turn back.


Keep up the good work PacificHost!

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Hosting Plan Features

Disk Space:
Unlimited
Data Transfer:
Unlimited
Domains in Plan:
5
Domain Registration:
Free
Price:
$2.49
Edit DNS Zone File:
No
Control Panel:
cPanel
Datacenter Locations:

Joomla Features

1 Click Installers:
Yes
Fantastico:
Yes
Ion Cube Support:
Yes

MySQL Features

MySQL Databases:
25
phpMyAdmin:
Yes

Support Options

Email / Help Desk:
Yes
Phone Support:
Yes
Member Forum:
No
Live Chat:
Yes

Company Details

Company Headquarters:
Elk Grove, CA
First Year in Business:
1999

Notable Features:

  • Servers are built from solid hardware
  • Free CDN integration
  • 24x7x365 USA Based Support
  • 130+ 1-Click installation scripts
  • Wide range of hosting plans

Company Highlights:

PacificHost has been in the business for over 10 years. They offer several unique services like Video Script Hosting and Free CDN integration, but according to their website they, "...can provide you with the fastest, most reliable hosting service on the market today."

View All PacificHost Prices & Plans

PacificHost provides high quality hosting services to social media websites, video sharing start-ups and a host of other developer platforms. They service small to medium-sized enterprises. PacificHost employs some of the best staff members in the country to cater to our client's needs. They focus on providing quality, feature-rich web and reseller hosting services.

Plans & Features:

There are three Shared Hosting plans:

Basic - $2.49/month with up to 5 domains allowed, 25 FTP Accounts, 25 MySQL Databases, and 25 Email Accounts.

Advanced - $6.99/month with unlimited domains allowed, 250 FTP Accounts, 250 MySQL Databases, 250 Email Accounts.

Ultra - $10.99/month with unlimited domains, free dedicated IP, and SSL with seal. Unlimited FTP Accounts, My SQL Databases, and Email Accounts.

Plans come with: Unlimited Raid Disk Space, Unlimited Top-Tier Bandwidth, FREE Site Builder, cPanel Control Panel, 1-Click Script Installs, 4,000 Free Website Templates, 99.9% Uptime Guarantee, 45 Day Money Back Guarantee, 24/7/365 USA Based Support, Cloud-Based Technology.

All Technical Features: Video script hosting, CGI-BIN directory, Perl, Ruby on Rails, Python, File Manager, SSI, phpMyAdmin, MySQL, and PostgreSQL. Also supported are many blog, CMS and ecommerce install scripts including Joomla.

Hosting Environments:

PacificHost's operations are hosted on the Peer1's SuperNetwork™ which is powered by Juniper and Cisco technologies, and is connected to over 500 networks around the world. The network is a Tier 1 OC-192 Internet backbone with over 15,000 miles of fiber connectivity. It is connected by a series of peering relationships with over 500 other networks and four Tier 1 upstream providers.

Joomla Features:

PacificHost provides full support for Joomla Hosting and offers an instant auto-installer, called Softaculous. This application has over 130 scripts all available with one easy click.

Support:

PacificHost provides 24x7x365 USA Based Support service 1-800-491-6590

  • Chat
  • Telephone
  • Knowledgebase
  • Ticket Submission
  • Twitter
  • Facebook

Photos

Pacific Host
View All PacificHost Prices & Plans