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IBackup Review

9.5
Editor Rating
10.0
User Rating

Visit:
http://www.ibackup.com

 

Overview:

IBackup provides a well rounded list of features and a great stable product. Mostly appealing to business and enterprise companies, they have proven themselves a leader because of great options like server backup, sub-account options, and personalized support.

Notable Features:

  • Scalable Data Backup Solution
  • SQL, Exchange, Oracle Service Database Backup
  • Great support options
  • Over 15 years in online backup
  • Long list of technical features

View All iBackup Prices & Plans

IBackup Company Info

IBackup was established in 1995 by Raghu Kulkarni. IBackup headquarters are in Woodland Hill California. IBackup is a popular online backup and storage provider known for their highly secure solutions and easy to use service.

IBackup provides multiple online backup data servers located at El Segundo CA, Newark NJ, Fremont CA, London UK etc. Your data is mirrored between different storage locations thereby ensuring total data security. Sophisticated software tools are used 24x7 to monitor the data security. Audits carried out by third party vendors help maintain the highest quality standards.

IBackup Facts:

  • Headquartered in Calabasas, CA
  • Founded in 1995 by Raghu Kulkarni, President and CEO of Pro Softnet Corp.
  • Worked with several Fortune 100 companies
  • Winner of mulitple awards including ‘favorite backup service' by PC World Magazine

IBackup Plans

IBackup provides backup and storage facilities for Windows, Mac, Linux, and also their corresponding drivers as well as helps in securing Oracle databases, Exchange and SQL servers, web mangers and also web folders. There are three different plans offered by IBackup Corporation:

  • Economy plans start at $9.95/month provides users with 10GB of data storage space and are beneficial for users looking for generalized backup, storage and sharing of data. Using this plan user can also view the history of the data storage.
  • Enhanced backup plans provides 15GB of storage space by paying $14.95/month and are useful for backup and restore for advanced users. Besides all the features of economy plans user can now also secure Microsoft Exchange & SQL server and Oracle database.
  • Workgroup plans are ideal for backing up small business networks.  You can backup multiple computers and shard the data among them. The basic workgroup plan costs about $20/month or $200 for the annual subscription.

IBackup Features

Following are the key features of IBackup:

  • A stringent data protection strategy is deployed by IBackup to secure user data.
  • 128 Bit SSL encryption is used while transferring the backup data and AES 256 bit encryption is used at the actual site of data storage.
  • The various features that make IBackup service hot favorite are the features like snapshots that give the users a window to check their old data.
  • By making use of network drive and selection wizard you can create a simple automate procedure for regular data backup and storage.

IBackupSupport

  • Phone Support: 1-800-949-3555 6am -6pm PST Monday through Friday
  • Email Support: Yes 24/7
  • Ticket System: No
  • Live Support Chat: Yes 24/7
  • Support Forums: Yes
  • FAQ & Knowledge base: Yes
  • Video Tutorials: Yes
  • Case Studies: Yes

Conclusion

IBackup systems are known for the ease of use and excellent performance, which justifies its higher pricing as compared to other backup and restore services.

All iBackup Prices & Plans

Editor review

Overall rating 
 
9.5
Price and Value 
 
9.0
Features 
 
10.0
Backup Process 
 
9.0
Restore Process 
 
10.0
Reviewed by Steven Johnson on May 21, 2009

Great Service - Even Better for Businesses

About the Reviewer

Steven Johnson is a a professional user and
has used iBackup for more than one year.

Review Summary:

IBackup is a business class service at a very competitive price. IBackup offers many flexible backup and data sharing options allowing a smaller company to operate as a larger company.UUU

Pros and Cons

Pros
Excellent Customer Service
Lots of Options
Fast restore times
Backup software easy to use.

Review

We really like iBackup for business class level of service. We did a few test restore and found they were much faster than many of the less expensive options. When have to recover a lost file time counts so the sooner you can get it back the better.

Install and Set Up:
The service sign up was straight forward and easy to get through. After that we downloaded and installed the back up client on each of the computers that needed to be backed up. If you are backing up multiple computers you will want to be sure to check the "Multiple PC" option. If you have just one computer just continue through that part.

We set the schedule and the email notifications and let the computers start backing up. It took a few days to make it through the original 20GB upload but now each computer only takes 15 to 30 minutes to back up each night.

One very nice feature that you do not get with other less expensive companies is that files are not automatically deleted from your online account when they are deleted from your computer. Many of the other companies to save on space will delete files when they are deleted from your computer, while this saves them space it means you could loose one of your valuable files.

iBackup is not the cheapest service but well worth the few extra dollars per month.

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Visit http://www.ibackup.com for more details

User reviews

Average user rating from: 1 user(s)

Overall rating 
 
10.0
Price and Value 
 
10.0  (1)
Features 
 
10.0  (1)
Backup Process 
 
10.0  (1)
Restore Process 
 
10.0  (1)
Ratings (the higher the better)
Price and Value*  
How good of a value is the Backup service
Features*  
How good & how many features are there?
Backup Process*  
How easy it back up your data?
Restore Process*  
How easy is it to restore your data?
Reviewer Overview
Pros and Cons
Comments*
 
Overall rating 
 
10.0
Price and Value 
 
10.0
Features 
 
10.0
Backup Process 
 
10.0
Restore Process 
 
10.0
Reviewed by Andy on March 12, 2010

Works Great

About the Reviewer

Andy is a an intermediate user and
has used iBackup for three months to one year.

Pros and Cons

Pros
Price
Ease of use
Cons
None

Review

For some reason iBackup keeps adding multiple pst files to the backup. I'm not sure if that's happening on our end or iBackup. But, it has put us over our limit. iBackup lets us know and I go in and remove the extraneous pst files. We have not been charged for overages.

We have five users to backup. It took a while for the initial backup (between 5 and 7 days for ~6 GB) for each user. iBackup allows one to reduce the amount of bandwidth it uses (for example, during the day) so that the backup continues, but does not affect hard workers goofing off on the internet during the workday.

There are settings so that iBackup will send an email verifying that the daily backup was successful. Daily backups, depending on the amount of files changed in a day, require less than 30 minutes.

The software is pretty intuitive.

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Visit http://www.ibackup.com for more details

Backup Company Info:

Established
1995
Supported Platforms
  • Windows
  • Mac Apple
  • Linux
Website
 www.ibackup.com 

Business Backup Plans

Price
$9.95 to $299.95/month
Free Trial
15 Day
Storage Space
10GB to 300GB
Mulitple Computers
Yes
Email Support
Yes
Phone Support
Yes
Chat Support
Yes
Compliance Standards
  • HiPPA
  • SOX
  • GBLA
  • SEC-NASD

Support Options

Email / Help Desk:
Yes
Phone Support:
Yes

Company Details

Company Headquarters:
Woodland Hills, CA
First Year in Business:
1995

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