About Site5
Site5 is a highly acclaimed web host based in San Ramon, California. The company was founded in 1999 by Matt Lightner and Rod Armstrong, and has been serving webmasters for almost a decade. Site5’s philosophy is “web hosting should be easy, fun, accessible, reliable and generally not painful to use.” With over 200 dedicated servers and nearly 200,000 domains hosted, Site5 knows how to bring their vision to life.
Site5's Plan and Features
On their shared hosting plan, Site5 provides you with a massive 750 GB of webspace, and an even juicier 7.5 TB of monthly bandwidth. While customers are usually billed $7.95/mo for the hosting plan, you can now avail a special sale price of only $5/mo (for a limited time). Not only that; as a Site5 customer, you also enjoy hosting of unlimited websites, unlimited email accounts and unlimited MySQL databases at no extra charge. Your website will be hosted on a server along with very few others, thanks to which Site5 guarantees a 99.5% uptime. Plus, all this is backed by their 60-day unconditional money-back guarantee.
Site5's Hosting Environment
The user control panel at Site5 is a user-friendly custom engineered version of cPanel, named SiteAdmin. From in here, you can manage all aspects of your account including you website’s files (through the inbuilt File Manager), databases, emails etc. You are allowed to have unlimited MySQL databases which come with a pre-configured version of phpMyAdmin for easy administration. Another very helpful feature is the ‘DNS Zone File Editor’ which allows for modification of DNS information. The AwStats module found in SiteAdmin will enable you to track your website statistics on a daily basis. While this isn’t the absolute best of analytical software, it does a good job of presenting accurate stats. For more advanced solutions, please consider Google Analytics.
Joomla Specific Features
If a Content Management System (CMS) is vital your website, you will find Fantastico within your SiteAdmin from whence CMS solutions, including Joomla, can be installed with ease.
Tech Support
Site5 has a reputation for being one of the most responsive and customer-oriented companies in the hosting industry. If you should ever need to contact technical support, you can do so by opening a ticket on their support page. What’s special about this is that Site5 has salaried and dedicated support staff and their average response time is 15 minutes, which is nothing short of amazing. Furthermore, support forums for members can be found at forums.site5.com where almost 2000 active members participate. Toll-free telephone support and live online chat are also available for sales queries.
Conclusion
With all of Site5’s features and offerings in mind, it should really be noted that they provide excellent value for money like very few other hosts do. Thanks to their dedication and support, refund and bounce rates are at minimum, meaning you’ll probably never switch hosts if you only try Site5 out.
Vist Site 5 for the Best Joomla Hosting Deals!
I host well over 2 dozen different Joomla sites with various hosting companies. Site5 runs the most of any web host. I have moved some of my sites to other host to try out the service and often times find myself moving the site back to Site5.
They really excel when it comes to multi site hosting. I think they are calling in turbo charged these days. For a few more dollars a month you can give each one of your sites its own hosting control panel. If you do host multiple sites this makes managing them much easier.
The dashboard is very easy to navigate and complete tasks. They have a highly customized cpanel configuration. The great thing about this is they have a single signon for all services. This also is a huge plus to me. Some other hosts have separate accounts for billing, tech support, hosting, etc. Not Site5. It is very easy to access all systems.
High marks all around I have been very pleased with site5 and we think you will to!
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September 1, 2008
Not sure what has been going on at site 5 but there Customer support is not as quick as it once was. I still host over 25 sites with them but the support and service is not what it once was. If you go with Site5 I think you will still be happy with them.
It is just that I personally have had a few delayed responses with helpdesk tickets. They ultimately did get them resolved but took longer than it used to. When you read some of the user review you will notice that other have seen the same situations.
They are still a good host, have a great control panel and do a good job, just not as good as they used to.
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******** EDITOR UPDATE ********
In November of 2008 Site5 changed ownership and the customer support and level of service has greatly increased.
The new owners hired 7 new employees and the average response time is around 15 minutes for 80% of the issues.
Joomla Hosting Reviews has seen a notable increase in the level of support. We have helped many of our clients get set up with Site5 and our clients have noticed better help.
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