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Powweb Review

$4.88

PowWeb

Expert Rating: 6.8 User Rating: 7.0

Review by Steven Johnson
Written: December 29, 2006
Updated: December 11, 2012
 
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ProsPowweb does not have much going for them other than they are in business.

ConsThere are too many cons to list. Tech support is not the best and we found the servers to be lacking

Bottom LineThere are too many other good hosting companies to waste any time with them. This is not the hosting company you are looking for.

GO

Editor review

(Updated: June 07, 2011)
Overall rating 
 
6.8
Site Speed & Uptime 
 
8.0
Control Panel Features 
 
7.0
Customer Support 
 
4.0
Price 
 
8.0

These Guys Blow

Stay away from PowWeb.

There servers ran slow with some downtime. The customer support was not the best. We found their website and control panels to be difficult to navigate.

Customer Support
Sometimes we could get a knowledgeable staff member other time we could not. During a support call the technician told us the exact opposite of what the website stated. It seems that the right hand does not know what the left is doing when it comes to Powweb support.

On one occasion we submitted a ticket and then 36 hours later it was closed with very little information on the steps taken and resolution. The problem was not resolved.

Summary
In the competitive world of Web Hosting there are many other companies that are better than PowWeb. Consider one of these higher rated companies befor POWWEB.

Pros and Cons

Pros
Someone did answer the phone
Cons
Slow Servers
Confusing Website
Customer Service was not consistent
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Learn More at PowWeb

User reviews

3 reviews

Overall rating 
 
7.0
Site Speed & Uptime 
 
7.3  (3)
Control Panel Features 
 
6.0  (3)
Customer Support 
 
6.0  (3)
Price 
 
8.7  (3)
Ratings (the higher the better)
Site Speed & Uptime
How fast and how much time are there servers up?
Control Panel Features
Is the control panel easy to navigate? How useful are the features provided?
Customer Support
How responsive and quick is Customer Support?
Price
In regards to the money spent each month how well is your money spent?
Overview
Pros and Cons
Comments
Overall rating 
 
5.0
Site Speed & Uptime 
 
6.0
Control Panel Features 
 
3.0
Customer Support 
 
4.0
Price 
 
7.0

Frustrating

Support staff say each Joomla upgrade file must be uploaded individually via file manager. I FINALLY got them to bump the issue up one level and they quickly unarchived the zip file. Next time there was an update, I had to wrestle with support for a while to get accurate support. On Hostgator, I extract the update zip file directly from file manager.

Pros and Cons

Pros
Customer support is good for the bare bones basics. Price is fair.
Cons
Access to the back end is blocked. Customer support can't address "deeper" issues, like unzipping Joomla updates or renaming the htaccess.txt file. Speed is sluggish.
Was this review helpful to you? 
Overall rating 
 
7.5
Site Speed & Uptime 
 
9.0
Control Panel Features 
 
6.0
Customer Support 
 
6.0
Price 
 
9.0

very slow for data

I went with Powweb as it seemed very highly rated. Bad choice. The database access to my Joomla site was so slow, it made the server timeout and display the "site temporarily unavailable" message. Powweb customer support admitted they had too many accounts on the data server, but told me there was not much to be done.

Not reliable as a SQL or joomla host AT ALL.

Was this review helpful to you? 
Overall rating 
 
8.5
Site Speed & Uptime 
 
7.0
Control Panel Features 
 
9.0
Customer Support 
 
8.0
Price 
 
10.0

Excellent Host!!

I have really enjoyed the service from PowWeb. They have provided excellent uptime and customer support. If I have another single domain to host I will sure to use PowWeb

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Hosting Plan Features

Disk Space:
Unlimited
Data Transfer:
Unlimited
Refund Policy:
None
Domains in Plan:
Unlimited
Domain Registration:
Free
Price:
$4.88
Edit DNS Zone File:
Yes
Control Panel:
Custom
Datacenter Locations:

MySQL Features

MySQL Databases:
75
phpMyAdmin:
Yes

Support Options

Email / Help Desk:
Yes
Phone Support:
Yes
Member Forum:
Yes
Live Chat:
No

Company Details

First Year in Business:
1999

View All PowWeb Prices & Plans

About POWWEB

PowWeb was established in 1999 by Andrew Te in California, USA. The hosting company has made a name for itself in the “low cost” hosting industry with its history of great support and rich hosting features. Through the years, PowWeb has been recognized by numerous hosting review websites and has been honored with awards for excellence in web hosting. Today, the company hosts over 100,000 domains.

PowWeb owns a huge number of Dell servers and they use unparalleled load balanced technology which provides great reliability to the website owner. PowWeb prides itself on the fact that most of its infrastructure and software was designed and developed by its own engineers.

On PowWeb.com, it is stated that “By continuing to listen to our customers, we continue to learn, grow and evolve our business into the #1 choice for Web hosting.

Powweb has only one hosting plan. and they have dramatically increased the level of services.

The standard rate used to be $7.77 month but it is on sale now for $5.77 / month

  • 300GB of Data Storage
  • 3000GB of Transfer
  • Host 1 Domain
  • 75 MySQL Databases
  • Unlimited POP email Accounts

Photos

PowWeb
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