SOS Online Backup Review

User Rating: 10.0

Review by Steven Johnson
Written: January 31, 2011
Updated: December 12, 2012
 
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ProsSOS Online Backup will backup all versions of your files for up to 5 computers on 250GB cloud

ConsPrice is high

Bottom LineSOS Online Backup must not realize that competitors offer more affordable options with better services. They get some prestigious press, but we recommend looking elsewhere.

User reviews

1 reviews

Overall rating 
 
10.0
Price and Value 
 
10.0  (1)
Features 
 
10.0  (1)
Backup Process 
 
10.0  (1)
Restore Process 
 
10.0  (1)
Ratings (the higher the better)
Price and Value
How good of a value is the Backup service
Features
How good & how many features are there?
Backup Process
How easy it back up your data?
Restore Process
How easy is it to restore your data?
Reviewer Overview
Pros and Cons
Comments
Overall rating 
 
10.0
Price and Value 
 
10.0
Features 
 
10.0
Backup Process 
 
10.0
Restore Process 
 
10.0

One of the best backup out there!

I've been using SOS for quite sometime and I'm very satisfied with them. You won't get a better support from any other online backup providers. SOS takes care of you very well.

Pros and Cons

Pros
World Class Customer Support (I'm a home user and I get Live Chat Support and Ticket support)
No charge for unlimited verisioning
Backup external hard drives (they don't delete your data if the connection is off - most of their competitors delete your data, if the connection to the hard drive is lost)
Email confirmation of daily backups
Cons
Interface needs some work, apart from that the software works great.
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Backup Company Info:

Established
2001
Supported Platforms
Windows

Personal Backup Plan

Price
$9.95/month (or $79.95/year)
Free Trial
Yes
Free Account
No
Backup Multiple Computers
Yes
Email Support
Yes
Phone Support
No
Live Chat Support
Yes

Business Backup Plans

Price
$120/year
Free Trial
No
Multiple Computers
Yes
Email Support
Yes
Phone Support
No
Chat Support
Yes

Support Options

Email / Help Desk:
Yes
Phone Support:
No
Member Forum:
No
Live Chat:
Yes

Company Details

Company Headquarters:
Torrace, CA
First Year in Business:
2001
Number of Employees:
250+

Notable Features:

  • Scalable Backup Environment
  • Email online ticket support, no phone support
  • SSL encryption on geo-redundant storage
  • Windows, Windows Server. Not Available for Mac
  • Scheduler, Versioning / Snapshot, Browse Online Files, Incremental Backup

Company Highlights:

With over 10 years of experience SOS Online Backup has a long standing reputation as a go-to Online Backup Company. Focusing service to home and small business users, their knowledgeable staff works to keep the customer happy.

SOS Online Backup Company Info:

SOS Online Backup is one of the most trusted names in the business. They have great security features and award winning service. When it comes to backing up multiple PC’s as part of the basic plan, SOS Online Backup leads the charge. PC Magazine has awarded them Editors Choice awards 3 times.

For simple, secure online backup, SOS Online Backup provides a great service. If your PC’s need to be safe from hard drive failure get started with SOS Online Backup.

SOS Online Backup Facts:

  • Headquartered in Torrance, CA and with offices around the world
  • Current CEO is Ken Shaw founded SOS Backup Online in 2001
  • 10 years working in the Online Backup industry
  • 250+ employees
  • $20 million a year in revenue
  • Privately held

SOS Online Backup Features & Plans:

SOS Online Backup specializes in backing up multiple PCs for a low price. They make it easy and secure for all of their customers. Listed below are some of their plans.

  • Home Plan: $9.95/month (or $79.95/year) for 50GBs. $99.95/year for 100GB. Up to 5 PCs. Less features.
  • Company Plan: Starting at $120/year for 10GBs on unlimited PCs. More Features

SOS Online Backup Technical Features:

Use on multiple computers, Access your files right from the web, Share files with anyone on the web, SoSimple allows you to select multiple files to backup, Easy mobile access, Powerful recovery, unlimited version history and more...

SOS Online Backup Support:

  • Phone Support: No
  • Email Support: Yes
  • Ticket System: Yes
  • Live Support Chat: No
  • Support Forums: No
  • FAQ & Knowledge base: Yes
  • Video Tutorials: Yes
  • Live Webinars: Yes

Photos

SOS Online Backup Review

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